Purpose and objectives of the role:
To carry out the repair, maintenance or installation of all plant, equipment, and
systems associated with the premises, in line with best practice, statutory compliance
and service level agreements as detailed in the Client's Contractual agreement. The
post holder is required to have significant core experience and qualifications working
on various types of Electrical, HVAC and plumbing systems etc.
Main duties and responsibilities:
* Establishing and developing a working partnership with the client
* Managing the successful delivery of all services within the scope of the
specification
* Comply with all of HFL's statutory and site-specific Health, Safety and
Environmental policies and procedures.
* Meeting or exceeding all agreed service levels
* Ensuring attainment of customer satisfaction
* Developing and retaining an in-depth knowledge of all critical systems, both
mechanical and electrical, and associated control systems critical to the
Critical Business Operations
* Must have experience in carrying out servicing to SFG20 standards
* To work with contract operational and administrative staff to ensure Hard
Service tasks are completed and reported effectively.
* Communicate with colleagues, clients and their representatives in a polite
and courteous manner at all times to ensure a high level of customer care.
* Must be able to undertake the day-to-day operation, planned maintenance,
fault finding and repair, periodic inspections and testing of the complete
spectrum of services found in a building services environment, to include -
* Must have experience in HVAC systems
* Must have experience with Electrical systems
* Water Systems and Distribution.
* Building Management Systems (BMS).
* To ensure that planned preventative maintenance and associated work is
implemented efficiently to specified requirements and provide assistance
with improving these requirements on a continuous basis.
* To clearly identify and record concise details of test results and actions
taken when rectifying break-downs and further action required to eliminate
or minimise future problems. Ensuring that these records are kept up to
date at all times.
* The above is not intended as an exhaustive list, but as an illustration to the
diversity of plant and equipment to be maintained. The post holder will only
work on equipment which they are deemed competent on.
* Understanding the integrated operations of each system and their critical
interfaces.
* Making operational systems judgements and decisions based on good
engineering practice and essential service requirements, in order to ensure
continuity of service. Liaising with the site based maintenance staff, sub-
contractors and other site based operational departments to ensure good
communications.
* Ensuring all site safety inductions are completed by sub-contractors prior
to starting planned tasks.
* Being aware of all sub-contract maintenance activities, and monitoring
safety procedures are being followed whilst on site.
* Fulfilling the roles of authorised persons for boilers, pressure vessels,
confined spaces and fuels, oils and lubricants.
* To ensure all relevant Health and Safety, COSHH and Permit to Work
Regulations are adhered to at all times.
* To maintain up-to-date skills and knowledge, and keep up an awareness of
service issues.
* To provide support to the incident management group when called upon
and make recommendations for improving the services and the way the
building is managed.
Skills & Qualifications:
* Must have a minimum of 5 years working with Commercial electrical systems.
* Good organisational skills.
* Excellent communication skills both written and verbal.
* General working as part of a team.
* Must be highly customer-focused.
* Team player.
* Flexible attitude.
* Good IT and organisational skills.
* Well-developed interpersonal skills.
* Ability to multi-task & work under pressure to achieve deadlines.
* Complete required reports on the company's CAFM system.
* City & Guilds 2330 Certificate in Electrotechnical Technology at Level 2 & Level 3.
* City & Guilds 236 Parts 2.
* City & Guilds 2360 Parts 2.
* City & Guilds 2351 (All eight units).
* City and Guilds 2365-03 Level 3 Diploma in Electrical Installation (Buildings and
Structures) 600/5499/2.
* City and Guilds 8202-30 Level 3 Advanced Technical Diploma in Electrical
Installation (Tecbac) (601/7307/5)
* EAL Diploma in Electrotechnical Services Level 3 (All ten units) (500/3526/5).
* EAL Level 3 Diploma in Electrical Installation (QCF) (600/9331/6).
* EAL Level 3 Advanced Diploma in Electrical Installation (601/4563/8).
In addition, the candidate should possess the current 18th edition certification,
formally known as the Level 3 Award in the Requirements for Electrical Installations
BS 7671:2018.
Furthermore, having achieved the NET AM2 Certificate in conjunction with any of the
aforementioned qualifications would further enhance your credentials.
Benefits:
* Regular company socials
* 31 days AL (inclusive of public and bank holidays), increases to 35 days after
5 years' service
* Employee of the month voucher
* Birthday voucher
* £750 for a referral
* Perk box
* 5.7% employer Pension Contribution
* Screwfix card